Store Reviews

 

Very good

4.80 /5.00

Store Reviews

Reviews from customers for customers
Please review and rate your shopping experience. Your comments tell us what we are doing right or where we should improve. We value your feedback. Thank you!

Reviews total

Overview all ratings
Overall rating : 824
Average note : Very good
Overall Average : 4.80

Detail ratings

What Rating Exactly Number
Product
 
4.68 (822)
Shipping
 
4.67 (824)
Service
 
4.86 (824)
Website
 
4.44 (824)

The ratings above are an aggregate taken from all reviews received.

Your rating

Store Reviews by our customers

Your rating

All comments / ratings

Author: Ryan S.

Review date 27.03.2024

Product is great and high quality. Prices are pricey tho. Shipping and unforseen duties made it even pricier. Im still happy but hesitant to return for accessories because of this. Hopefully a free trade agreement will happen sooner than later. Cheers from Canada

 
Admin comment
We do make it clear on our shipping page that duty may be charged on imports, and unfortunately this is not within our control. We believe that our prices are at the right level for the quality of the product you get and the Lifetime Guarantee that comes with them.

Author: Xav C.

Review date 03.10.2023

Custom fees on my delivery

 
Admin comment
Unfortunately import fees are not something we have any control over and are listed on our shipping page s not being included in the cost of the purchase.

Author: Ron A.

Review date 15.09.2022

No comment available

 

Author: Jeremy K.

Review date 09.04.2022

ups sucks. it has always sucked and will continue to suck. Apart from your unfortunate choice of shipper the transaction was excellent. great product

 
Admin comment
We are sorry you feel that way, we have been using UPS for many years and have always found them very reliable but sometimes things do go wrong, and we are sorry if there was an issue this time around.

Author: Scott L.

Review date 21.08.2020

No comment available

 

Author: Rich C.

Review date 16.02.2020

Although Mick was most helpful, if there were 10 stars, I'd give him a 10 for leading me through the process before I bailed out. I found your website rather hard to manipulate. Being of the old'er' generation, working web sites can someitmes be overwhelming to use. Your's I found hard to use.

 
Admin comment
We are sorry that you found the site difficult, we do our best to make it as easy as possible to follow.

Author: Roland C.

Review date 29.04.2019

No comment available

 

Author: Thomas C.

Review date 26.12.2018

only problem was credit card was compromised someone tried to charge other things after purchase credit card company stopped them please check yout security

 
Admin comment
We are sorry to hear this issue, but we have confirmed with our Payment provider and yoru card details were not compromised during your transaction with us.

Author: S E.

Review date 14.12.2017

Bought a 2B box with all the trimmings. Good quality, but I was expecting excellence given the price. Microphone mode barely works, the microphone is not sensitive more than 2 inches from the box. Customer rep does not seem attentive to the issue. My package was stuck on the border to US for 5 days, this not really E-stimsystems fault. Shipped fast

 
Admin comment
We have entered into lengthy correspondence with the customer and also had the unit back for testing and found no fault with the unit. We have also been doing development on an update to the Firmware which will have improvements to the Microphone mode. So I would suggest that perhaps our Customer Service rep was very attentive the the issue. We do our best to help all of our customers where we can. _br /_ Unfortunately delays can occur with customs clearance if orders are sent via the Postal Service, one fo the benefits of the Express shipping is expedited Customs Clearance.

Author: Stephen D.

Review date 19.01.2017

I love your products. I do find your website difficult to navigate.

 
Admin comment
The site is due to be upgraded shortly and so hopefully we can make things easier for our customers.

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